Please view our return and refund policy carefully before you place order.
Any return request should be sent in 3 days after you get the dress, otherwise we won't accept the return requirement.
1. We do not accept returns for any custom-made dresses.
2. We do not accept returns for size not matcth, we measure each dress according to your order before we send it out.
3. We do have 3 days money back guarantee for standard size order, if you are not satisfy with the quality.
4. For the refund,please kindly note that you should pay US$35 of re-stocking fee for each dress.
Also shipping/handling/insurance charges are not refundable.
For free shipping dresses, You need to pay $20 for us as sen shipping fee.
So for a free shipping dress, you will need to pay us $55 if you want to return the dress.
5. Bidder/buyer should pay the return shipping fee.
6. Items must be in original shipped condition, unworn, unaltered, and have all original packaging.
7. Once we authorize your return, we will give you an ARN (Authorized Return Number).
Please write the ARN on the outside of the shipping box.
8. Refund only after we get the tracking number of the return package and verify it in the tracking url you offered.
9. No exchange to another size because you are required to MEASURE YOURSELF with a TAPE MEASURE before you order.
Please provide your measurements and special require by our measurements guide exactly, that's very important.